Some establishments may pride themselves on having an unparalleled selection of parts and products while others strive for exemplary service and knowledge. Here at Broudy Precision, the standard is to excel at both. Being able to take care of the customer by getting them the part they need and being able to speak intelligently with the customer about their needs are part of our daily mission. This mantra rings true with our customers and has garnered us esteem from one of Broudy Precision’s biggest partners: Honeywell.
Honeywell, a multinational controls giant, has bestowed the prestigious title of Diamond Distributor to Broudy Precision each year since the program's creation in 2005. The Diamond Distributor distinction is based on numerous tests that range from concrete data like sales volume and inventory to more intangible traits like company reputation and quality of personnel. The Diamond Distributor accolade is one that is not given lightly, due to its stringent requirements, and it is an achievement that is cherished by Broudy Precision.
As a Honeywell Diamond Distributor, the benefits do not simply exist for the company named as such. The features of being a Diamond Distributor benefit Broudy Precision’s customers as well. Broudy Precision has direct access to Honeywell’s seemingly endless inventory so, if a customer is in need of an item that is not in Broudy Precision’s huge on-site inventory, the item can be tracked down and shipped directly from Honeywell to that customer to satisfy the need. No long lead-times as orders are run through the system and no proverbial “hoops to jump through” to get an item from the manufacturer. No waiting, no delays and, where it counts, no additional cost.
On the topic of inventory it stands to be pointed out that, at Broudy Precision, we maintain an extensive inventory that ranges from the quicker moving items to the specific and particular. We keep such an inventory to make sure that our customers’ work not only goes smoothly but that their needs are met expeditiously. In addition to the Diamond Distributor title, Broudy Precision is also a Honeywell Authorized Stocking Distributor or ASD. This denomination ensures that the three branches of Broudy Precision are guaranteed to have the inventory to satisfy mostly any demand and, at the off chance that they cannot, the access to Honeywell’s inventory to handle the rest.
In addition to the Honeywell brand, Broudy Precision also maintains and handles inventory from other top companies such as: Johnson Controls, Panasonic , Viessmann, Nu-Calgon, Crown, Goodman, Belimo, Diversitech and many others. In many instances, Broudy Precision handles such a diverse line of products that they can supply the material for complete jobs without the customer having to make multiple trips to different distributors. One company to serve many needs and, if what is needed is not where the customer is, Broudy Precision can have it transferred to any of our three locations or shipped out that same day.
We take pride in our stock, but that is not all. Broudy Precision knows that its longevity and success hinges upon its customers and, for that, we are here for them. We aim to be as integral to our customers as they are to us. Information, parts, service, and applications are merely a part of what we offer and we are eager to show that to anyone who walks through our doors, calls on the phone, or types our name on a keyboard. Our personnel boast decades of experience from industries across the board that can handle nearly every inquiry that comes their way.
From in-house engineers to help with the most complex of systems to well-informed sales people that can get technical specifications for any project, our staff is standing by. Our corporate office harbors a wonderful training room to keep our customers up-to-date on new products, changes in the industry and even technician certifications. In any case, Broudy Precision means to offer our customers service at every level from beginning to end. We like to think of ourselves as more than just a distributor or some supply house. We like to think of ourselves as a business partner for all customers and we encourage all to join in that partnership.